Privacy Policy

Introduction

Courtesy Flushers Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in connection with our portable toilet rentals, plumbing services, and septic system maintenance.

Please read this Privacy Policy carefully. By using our services or visiting our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personally identifiable information, including:

• Name and contact information (phone, email, address)
• Billing and payment information
• Service location and property details
• Emergency contact information
• Communication preferences
• Service history and maintenance records

Non-Personal Information

We may also collect non-personal information such as:

• Website usage data and analytics
• Browser type and device information
• IP address and location data
• Service preferences and feedback

How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide portable toilet rentals, plumbing services, and septic system maintenance
• Communication: To respond to inquiries, provide quotes, and send service updates
• Scheduling: To coordinate service appointments and emergency responses
• Billing: To process payments and maintain financial records
• Safety: To ensure compliance with health and safety regulations
• Improvement: To enhance our services and customer experience
• Legal Compliance: To comply with applicable laws and regulations

How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: Trusted partners who assist in our operations (payment processing, scheduling, etc.)
• Legal Requirements: When required by law, regulation, or legal process
• Emergency Situations: To protect health, safety, or property
• Business Transfer: In the event of a merger, acquisition, or sale of assets

All third parties are required to maintain the confidentiality of your information and use it only for specified purposes.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data transmission and storage protocols
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications
• Portability: Request transfer of your data in a structured format

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information for as long as necessary to:

• Provide ongoing services and support
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain service and safety records as required by regulation

Service records may be retained for extended periods as required by health and safety regulations governing plumbing and septic systems.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Significant changes will be communicated through our website or direct communication with our customers.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: